TESTIMONIALS

Thank you for your excellent and speedy service

Walter Egger

Hiya,
It turned up today. I think the dhl guy was a bit shocked, when I waved at the sight of his van. The unit looks great!
So happy with the super quick service, amazed is probably a better term.
One happy customer thank you so much

Stuart and Marina

Hello Hailey.
It’s in, working great and a 1:1 swap with the original.  Nicely done… I could not be happier.
Please let me know if I can be of additional assistance with pics, testimonial, etc.
Very much appreciated..

Ethan

Awesome Hailey,  thanks,  we like your product,  will plan on ordering all items from you in future instead of from Yanmar…. 

Auxiliary Engine

Hailey,
I was able to place the order.  You guys are awesome.  Thank you for your help!

Nick

Thank you very much for the quick shipping, excellent service and great quality products!! My mixing elbow and exhaust kit fit perfectly and the quality is outstanding. Hailey was a pleasure to work with. Congrats on an awesome company.

Mike Phillips

Thanks Hailey. You guys are fantastic! I have already recommended you to several other boaters. I’ll be sure to mention how well you back your products and the amazing service I received.
Thanks again and be safe! 

-Les

Hailey,
Thank you, the elbow arrived this morning Monday  ,its perfect
bravo for your performance
thank you!

Hugues

Thank you so much for your great service and product   I will certainly recommend you
to anyone needing your products.

-Glenn

Randy and Greg at Troppo Fishing Adventures

When we started planning the refurbishment of our 35′ Bertram in Samoa we ran across some parts for our Yanmars that couldn’t be readily found in Samoa, or Australia or New Zealand where we often source parts.  So I begin to search on-line and ran across HDI Marine, finding the part we needed.

I submitted a query about the part, received a quick response, and things rapidly came to shape.  Questions were asked, answered, and before I knew it the Hot1Kit was in FedEx headed to Apia, Samoa.

It was great working with both Hailey and Steve from the time I submitted my initial query and they had the item ready, shipped, and provided a tracking number.

It can be a challenge finding parts for a place like Samoa, let alone having them shipped there from the U.S.   The entire experience went off without any issues or challenges.

Finding customer service like this is a high note, and should be recognized and commended.  From us here in at Troppo Fishing Adventures in Samoa this will always be remembered..